Sejal Tiwari
11/11/2025IVD
Outsourcing
Medtech
Manufacturing
Design
Development
Dr. Shrikant Pawar
Management functions work well when outsourced — and in doing so might even provide a level of perspective you wouldn’t get from an employee on your payroll.
In my opinion, there are two cases where outsourcing works best:
1. When there are a limited number of specialists in the area you are working on.
2. When the tasks are well defined and require minimal cross-team coordination.
Outsourcing a specialist, likely to be away from biases, office politics, and emotional attachments, performs tasks like competitive analysis, analytics on the success of existing products, requirements gathering for product upgrades, and user research and demographic analysis.
Sitting in boardroom conversations, focused business meetings, and pitches gives you a front-row experience of discovering concerns so obvious yet overlooked: A concern often raised is the fear of potential IP theft when outsourcing medical device development. While understandable, robust NDAs, technical safeguards, and ethical business practices make it highly improbable, especially when working with certified and experienced outsourcing partners. The key is to choose partners wisely, draft comprehensive agreements, and maintain clear communication and oversight.
1. Work with true experts: Outsourcing allows access to global experts experienced in products similar to yours.
2. Optimize costs without reducing quality: Cost reduction is the top reason for outsourcing. Setting up an in-house DND function requires multiple departments and significant investment. Outsourcing reduces recruitment and training costs while accessing skilled professionals. Modern NDAs and MOUs further protect IP.
3. Leverage experienced teams for faster execution: In-house teams take months to form. Outsourcing can deliver functional prototypes within weeks, accelerating design and scaling.
4. Focus on core competencies: Entrepreneurs can prioritize their strengths while outsourcing finance, legal, or analytical functions. Peter Drucker’s advice remains relevant: “Do what you do best and outsource the rest.”
5. Understand your stage and requirements: Outsourcing helps refine even initial concepts or existing prototypes, allowing internal teams to grow strategically with your business.
Businesses may have doubts such as:
· Legal and regulatory compliance
· Data security and IP protection
· Communication across time zones and cultures
· Misalignment of goals or expectations
These challenges can be mitigated by strategically choosing what to outsource, researching prospective partners, and aligning expectations. Outsourcing comes with challenges but so does keeping all operations in-house—especially without skilled staff or technical expertise. The key is to weigh pros and cons carefully to align with your goals.
Importance of Material Selection:
1. Biocompatibility: Materials must not trigger adverse biological reactions. Compliance with standards like ISO 10993 ensures safety.
2. Chemical Stability: Materials must resist degradation under reagents or sterilization.
3. Mechanical Properties: Strength, flexibility, and durability are essential for components like casings and microfluidic chips.
4. Optical and Functional Properties: Transparency or reflectivity impacts diagnostic accuracy.
5. Manufacturability and Cost: Materials must align with production methods (injection molding, 3D printing) while balancing performance and cost.
1. Specialized Expertise: Outsourcing firms stay updated on material innovations and regulations.
2. Supplier Networks: Access to certified material suppliers ensures faster and cost-effective sourcing.
3. Rapid Prototyping: Iterating and testing materials under simulated conditions is faster.
4. Regulatory and Risk Management: Expert oversight reduces compliance errors.
5. Focus on Core Innovation: Internal teams can prioritize assay development, clinical validation, and strategic innovation.
Consistent manufacturing parameters such as temperature, pressure, and mixing speed ensure:
1. Batch-to-batch consistency
2. Improved yield and reduced costs
3. Diagnostic accuracy
4. Ease of scale-up from prototype to production
5. Compliance with ISO 13485, FDA QSR
6. Risk management through detection and prevention of process deviations
1. Advanced Infrastructure: Automated, validated facilities enable precise control.
2. Engineering Expertise: Reduces trial-and-error, ensuring faster optimization.
3. Quality Assurance Systems: QA/QC protocols and statistical process control (SPC) ensure reliability.
4. Regulatory Support: Documentation like process validation reports and SOPs support submissions.
5. Flexibility and Risk Sharing: Scale production without large capital investment.
Example: For microfluidic devices, outsourcing fine-tunes mold temperature and bonding (ultrasonic/plasma welding) to ensure leak-proof sealing.
1. Verifies reliability and performance consistency
2. Detects defects early, minimizing costly recalls
3. Ensures compliance with ISO 13485, FDA 21 CFR Part 820, CE
4. Validates diagnostic accuracy (sensitivity/specificity)
5. Maintains traceability
6. Builds customer trust
Outsourcing Benefits:
1. Access to ISO-accredited laboratories with advanced equipment
2. Standardized SOPs and statistical validation methods
3. Third-party objectivity
4. Faster turnaround with dedicated teams and automation
5. Regulatory expertise for global markets
6. Cost efficiency by avoiding in-house infrastructure
Example: COVID-19 antigen test kits undergo batch-wise QC for membrane uniformity, stability testing (ICH guidelines), and blinded clinical evaluations.
QARA Functions:
1. Regulatory strategy (FDA 510(k), CE marking, CDSCO)
2. Documentation: DHF, DMR, Technical Files
3. Risk management (ISO 14971)
4. Validation and verification protocols
5. Change control, post-market surveillance, complaint handling
6. Audit readiness
Outsourcing Benefits:
1. Access to global regulatory professionals
2. Accelerates dossier preparation
3. Reduces compliance risks
4. Efficient documentation and labeling management
5. Supports clinical and analytical studies
6. Reduces time and cost of in-house QARA
Example: Home-use diagnostic kits receive correct classification, CE/FDA submissions, compliant labeling, and post-market vigilance.
Primary Packaging:
· Protects sterility and stability
· Supports dispensing/application
· Compatible with the product
· Accurate labeling (lot, expiry, instructions)
Secondary Packaging:
· Mechanical protection, temperature control
· Branding and regulatory symbols (CE, IVD)
· Compliance with ISO 11607
Outsourcing Benefits:
1. Expert packaging engineers
2. Certified material testing
3. Regulatory compliance globally
4. Drop, seal, and transport simulations
5. Automated scalable lines
6. Cost and time efficiency
Example: Self-test kits have tamper-evident, user-friendly packaging with validated shelf-life and durability.
Importance:
· Compliance requires staff trained in GMP, ISO 13485, and biosafety.
· Inadequate training risks errors in manufacturing, testing, and documentation.
Outsourcing Benefits:
1. Pre-trained compliant workforce
2. Reduced recruitment/training overhead
3. Audit-ready documentation (FDA, ISO, CDSCO)
4. Focus on R&D and innovation
5. Saves on training infrastructure, materials, and certifications
Example: ELISA diagnostic kits handled by outsourced technicians maintain SOP compliance during coating, incubation, and calibration.
Environmental:
1. Sustainable packaging and component materials
2. Biomedical waste management
3. Energy-efficient processes
4. Reduced packaging volume and recyclables
Ethical:
1. Fair labor practices
2. Responsible animal testing
3. Data privacy
4. Equitable access in low-resource settings
Outsourcing Benefits:
1. ISO 14001/SA8000-certified partners
2. Sustainable materials and waste management
3. Ethical workforce standards
4. Compliance with global environmental/ethical regulations
Example: ISO 14001-certified facility producing biodegradable single-use kits ensures environmental responsibility.
Choosing the wrong partner can result in:
· Financial Losses: 10–30% of project budget (PwC, 2022)
· Operational Disruptions: Missed deadlines, compromised quality
· Reputational Damage: Reduced customer trust and investor confidence
· Legal Complications: Litigation costs $500k–$2M (Deloitte, 2021)
· Strategic Setbacks: Missed market windows
Executive Accountability: 25–30% of VPs/GM face termination or reassignment due to outsourcing failures (Harvard Business Review, 2020).
Mitigation: Vendor diligence, well-defined contracts with KPIs, and rigorous project oversight.
Example: Mismanaged diagnostic kit outsourcing led to 6-month delay, $1.2M rework, and lost market share.
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